"What’s wrong with my bot? What should I focus on?"
If you need a quick summary of what is going on with your conversations, your first step will lead to the Bot Report Card. Here, you can see the most important information:
How is your bot performing overall?
The Inquio Score is displayed as both a number and a grade. The number shows how many points out of 100 your bot earned, while the grade works similarly to school grading. Do you see an A? Amazing—let’s look at the minor glitches to patch up or review what is working so you can maintain it. Do you see an F? It looks like your bot is not working properly, but don’t worry—the Bot Report Card shows you exactly what is wrong and how to fix it.
In the benchmark comparison, you can also see how your bot performs compared to others in your industry.
What are the main issues?
The Bot Report Card lists the most urgent issues. If there are more, you can view them on the Issues and Recommendations page, where greater detail is provided.
What should you do?
Every issue comes with a recommendation, which is also explained in further detail on the Issues and Recommendations page.
The Bot Report Card is not just a quick overview; you can think of it as a prioritized checklist. When the sheer volume of data and graphs feels overwhelming, this page gives you a step-by-step guide on what to focus on first.