Plans and limits
Inquio has three plans. Starter is free and needs no payment method, Growth is pay-as-you-go priced per conversation, and Enterprise is negotiated.
This page is the single reference for what each plan includes. Current prices always live on the pricing page.
At a glance
| Starter | Growth | Enterprise | |
|---|---|---|---|
| Price | Free | $0.012 per conversation | Custom |
| Conversations | 1,000 max | Unlimited | Unlimited |
| Bot Report Cards | 1 every 30 days | Unlimited | Unlimited |
| Identified issues per report | 3 | Unlimited | Unlimited |
| Recommendations per report | 3 | Unlimited | Unlimited |
| Bots | 1 | Multiple | Multiple |
| Maximum file size | 1 MB | 500 MB | Custom |
| Data in | CSV | CSV | API/Custom |
| Period covered by one dataset | 30 days | No limit | No limit |
| Defender and Sales Radar | Overview | Full | Full |
| Live data and conversations view | - | Yes | Yes |
| Advanced reporting and insights | - | Yes | Yes |
| Enterprise-grade security, SSO, admin controls | - | - | Yes |
| Dedicated support and SLA | - | - | Yes |
The minimum monthly charge is $0 on Growth plan. A month with no uploads costs nothing.
Starter
Free, with no payment method required. It exists so you can run a real dataset through Inquio and judge the output before committing to anything.
What the limits mean day to day:
One report card every 30 days. After an upload you wait 30 days before the next one. If you upload May's conversations on 21 June, you can upload June's on 21 July.
One bot. Add a bot carries an Upgrade badge. Because you only get one, upload related data to it. A single bot holding conversations from two different assistants produces a score that describes neither.
An account that moves down from Growth keeps the bots it already has. It simply cannot create more, and the one-card-per-30-days allowance is shared across all of them rather than granted per bot. See Subscription and billing.
Three issues and three recommendations per report. You see the three most impactful of each, and the card tells you how many were found in total. The limit is on what is shown, not on what is analyzed: Inquio records every issue whatever your plan, so upgrading reveals the rest in cards you already have.
Overview only for Defender and Sales Radar. You see the counts on the report card but not the full screens behind them.
Truncation. If your dataset exceeds the conversation or period limit, Inquio analyzes what fits and notes on the report card that the data was truncated.
Growth
Pay-as-you-go at $0.012 per conversation, billed on what you actually analyze.
The caps come off: unlimited conversations, report cards, issues, and recommendations, plus advanced reporting and insights. You can hold several bots and upload whenever you like, with no 30-day wait.
This is the plan for running Inquio as a routine: one bot per assistant, a new report card every month or quarter, and trend arrows that mean something because there is always a previous period to compare against.
A Zapier connector for Growth is planned.
Enterprise
Custom pricing, arranged with sales. Everything in Growth, plus enterprise-grade security, single sign-on, admin controls, a dedicated support contact with an SLA, and API data access.
API access is Enterprise only. Every other plan sends data to Inquio by CSV upload.
Contact sales to discuss it.
Limits that apply to every upload
Separately from plan limits, each file must meet the format requirements in Prepare your data: CSV, UTF-8, comma-delimited, with a header row and the five required columns.
The upload area shows the limits that apply to you before you attach a file.
Changing your plan
Go to Settings → Subscription. Your current plan is shown at the top, with the three plans below it; select the one you want. Payment method is managed from the same screen.
See Subscription and billing for the full walkthrough.