Create your account
Inquio has one entry point for everyone. Whether you are signing up for the first time or coming back to an existing account, you start at the same screen and enter the same thing: your email address. Inquio works out the rest.
Before you start
If you are creating a new account, have a dataset ready. Uploading it is part of registration, and it is easier to finish in one sitting than to come back to it. See Prepare your data for the format and size limits.
You can skip the upload and add data later if you would rather look around first.
Step 1: Enter your email
Go to https://app.inquio.ai. The sign-up link from the marketing site, https://app.inquio.ai/auth/sign-up, leads to the same place.
The screen is headed Start with your company email or Please, log in if you are already registered. Enter your email and select Continue.
Any email address works, including personal ones. Registration is two steps. This is Step 1; the code and the bot setup form both sit in Step 2.What happens next depends on your account:
| Your situation | Next step |
|---|---|
| New account | A code by email, then set up your first bot |
| Returning, no password set | A code by email |
| Returning, password set | A password field |
| Invited to an existing organization | A code by email, no bot setup |
Step 2: Verify
If you receive a code
Under the heading Quick security check, Inquio emails you an eight-digit code from noreply@inquio.ai. Enter it and select Continue when registering, or Log in when signing in to an existing account.
The code is valid for three minutes. After that, request a new one.
If the code does not arrive, check your spam folder first. Resend code becomes available after a 30-second wait, and there is no limit on how many times you can use it. If you mistyped your address, select Back to email and start again.
If you are asked for a password
Once you have set a password on your account, Inquio asks for it instead of emailing a code. Enter it and continue. If you have two-factor authentication turned on, the authenticator step follows the password.
The password can be set in Profile and security.
Set up your first bot
Once the code is accepted, the Generate Bot Report Card form appears on the same step. Fill in a name for your assistant, choose your industry, attach your CSV, and select Upload & generate.
Selecting it accepts Inquio's terms and conditions.
Industry cannot be changed afterwards, so choose carefully. You can also choose Skip for now, I'll do it later and add data whenever you are ready.
Upload your first dataset covers the form field by field, the limits that apply, and what happens during processing.
People invited to an existing organization do not see this form and go straight to the bot list.
Signing in afterwards
Returning users go through the same first screen. After verification you land on your bot list rather than the setup form, including when a previous upload failed. A bot whose processing failed shows that state in the list; see When processing fails.
If something goes wrong
The code has not arrived. Check spam, then request a new one. Allowlist noreply@inquio.ai if your mail server is strict.
You entered the wrong email. Use the link back to the email step. Nothing is created until you verify.
The upload was rejected. The most common causes are file size, date range, and session count exceeding your plan limits. See Plans and limits.