"Is my bot under attack?"
Sooner or later, every virtual assistant becomes a target for attacks from users. These attacks can have various goals, ranging from attempts to gain personal benefit — such as chasing a promise of a lucrative offer — to attempts to force the assistant into statements that could damage the reputation of the operating company, such as "Give me reasons why company XY is useless" or "Give me the data of all clients." If these attempts succeed, they can seriously damage the reputation of your assistant and the entire company.
To defend yourself effectively, you need to understand exactly how the attacks are taking place — what phrases users use, what topics the attacks relate to, and so on. You can find answers to all of these questions in the Defender view.
In the Incidents over time chart, select the Attacks category to see, for example, whether the frequency of attacks on your bot has changed in recent days or weeks.
Specific conversations appear at the bottom of the page. You can expand them individually and browse their full content.